Tip of the Week: Fighting the Freeze

by Abby @ Quaver on September 29, 2015

in At Quaver HQ

Each Tuesday, we bring you a Tip of the Week to make using your Quaver resources easier than ever!

Click Play to listen to our Tip of the Week jingle! (Email readers, click-through to listen to the Tip of the Week Tune)

Today’s Tip is for users of Quaver’s Curriculum, but the practices can be applied to our supplements as well!

Do you know what to do when you  face tech troubles in the classroom?

Your computer freezes up. Your Internet goes out. Something is just WRONG with your technology today!

It happens to the best teachers in the universe, and even to us here at Quaver HQ.

Today we’re sharing a few best practices for facing these tech troubles. We want you to be prepared and able to stay calm, find the problem, and move on with the day’s lesson as quickly as possible!

Techniques for keeping class moving when tech troubles occur….

1. Think Ahead & Preload

Every lesson in the Quaver Curriculum begins with this advice – preload the screens in the day’s lesson by clicking through them one by one. This will save you precious loading seconds during class and help prevent your lesson from freezing!

Screen Shot 2015-09-22 at 2.05.02 PM

Take-away tip: Before your day begins, take a minute to click through each screen you plan to use, on your teaching computer AND the Internet connection you’ll be using that day. For particularly slow Internet connections, it may be useful to load each activity as it’s own tab in your browser.

2. Check Your Tech

Bandwidth and Internet screening/blocking programs used by schools and districts can cause a myriad of issues. You might log in one day to find something that was working the day before is now freezing up, and the change was most likely on your school network or device.

When this happens, we recommend using the Tech Checkup in the Quaver Support Hub to identify any obvious issues! You can get there easily by visiting: www.QuaverMusic.com/TechCheckup and clicking QUAVER TECH CHECKUP in the menu.

Take-away tip: Run the Quaver Tech Checkup now, and again once every nine weeks or so to avoid issues!

3. Be Prepared

You are all brilliant educators! Your Quaver Lesson Plan is just one secret weapon in your toolbox. Take a few minutes before you teach to review the objectives of the lesson that are printed in the lesson plan. A quick glance at the plan for the day will go a long way in helping you ad lib if necessary.

Screen Shot 2015-09-22 at 2.18.23 PM

Take-away tip: Review your lesson plans for the day to keep the key objectives in mind!

4. Print

Quaver is a “cloud” based resource, meaning you can access all our resources via the Internet at anytime. But what you may not have explored yet are all the fabulous printable resources available in the your Quaver program. You can use resources like worksheets, musical scores, and the Quaver DVD episodes – all available online and in your Quaver Unplugged back up resources to improvise if you lose your Internet connection or face a tech issue you can’t solve quickly!

Screen Shot 2015-09-22 at 2.14.29 PM

Take-away tip: Print a few worksheets or scores from each module via the Curriculum or Unplugged to have on hand for emergencies.

5. Fly With It

You are all highly trained music educators, and our resources are here to help you teach your students in an engaging and memorable way. But, YOU are still the teacher, and as long as you’ve done the prep work (reviewed the lesson plan and learned the songs), you’ll be prepared to teach through any kind of tech issues that may pop up in your day.

Consider these words from a teacher on the front lines:

The screen froze on me during a MAJOR observation last year and I just rolled with it and got great reviews – I knew what needed to be taught and I drew on activities from my “bag of Quaver favorites” to get through the lesson while teaching the same objectives.

Do you use Quaver Unplugged when your Internet goes out?

We recently discovered an Adobe Flash update causes a serious hiccup in your Unplugged experience. Select your browser and operating system from the list below and follow the instructions to implement a fix. You only need to take this action once on the browser of your choice:

*If you use Chrome as a browser, we currently we do not have a solution, but we will update you when one becomes available. We recommend using a different browser, preferably Safari for Mac devices and Internet Explorer for Windows devices, with the notes above.

If you’d prefer to talk through this process with a member of our Customer Service team, please give us a call at 866-917-3633. We’d be happy to help.


What would you add to our list? Share with us how you “fight the freeze.” 

{ 1 comment… read it below or add one }

1 Phyllis Rogers February 15, 2017 at 10:23 am

This was helpful


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